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Ask Us About Your Order


Completing the form below will expedite the most effective and efficient response to your questions.

For pre-sale questions about our products, please contact our Pilot Sales Staff. For product returns, please see our Returns Page.

If you would rather speak with someone directly or leave a voice message, please have the information requested below handy and call us at (866) 9-AVSHOP. Customer Service hours are 8:00am to 6:00pm, Monday thru Friday, Eastern Time.

Hints: If you have general questions about doing business with us (do we take checks, do we match prices, etc.), try our Frequently Asked Questions page. To compute your shipping charges, follow the instructions listed on the Shipping page.

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